FAQs
Once you’ve found the perfect property, you can book directly on our secure website or reach out to us at 941-349-1400 or by email—we’re happy to help. After booking, you’ll receive an electronic contract to sign. Your reservation will be confirmed as soon as we receive your e-signature.
An initial $500 payment is required at the time of booking. This amount is applied toward your total rental cost, with the remaining balance due 60 days before arrival. Reservations made within 60 days of arrival require full payment at the time of booking. Travel insurance is available and strongly recommended, but not required.
60 days before arrival, your payment will be automatically charged to the card on file. Reservations made within 60 days of arrival require full payment at the time of booking.
Cancellations more than 60 days before arrival are subject to a cancellation fee of $250. Cancellations made within 60 days of arrival will result in forfeiture of all funds paid. Cancellations must be submitted in writing by email to [email protected].
The best way to protect your funds is by purchasing traveler’s insurance. You can find more information here, and in your Guest Rental Agreement.
The best way to protect your funds is by purchasing traveler’s insurance. You can find more information here, and in your Guest Rental Agreement.
Check-in time is after 4 PM. We make every effort to ensure that your unit is ready by 4:00, but on extremely busy checkout days, a slight delay may occur.
Call us a few days before your arrival. If your unit is ready, an early check-in may be possible.
Most units are keyless—check-in information will be sent via our app after signing your contract. Units still using physical keys must be picked up at our office before arrival.
Each Fisherman’s Cove rental includes bed and bath linens, a fully equipped kitchen, and essentials such as a coffee maker, toaster, microwave, and iron. Beach towels are provided, along with a starter supply of dish soap, dishwasher detergent, laundry pods, paper towels, and trash bags. Please note these are starter items only, and it is the guest’s responsibility to replenish them as needed.
Service Animals must remain with the guest at all times and must never be left unattended at the property. Emotional support animals (“ESA”) are not exempt from our Pets policy, and the same requirements and limitations apply. Claiming a pet as a service animal when it is not is a criminal offense. Examples of suitable information are described in § 413.08, Fla. Stat. (2020). As a reminder, the statutes also provide criminal penalties for false representation in this matter.
Should you have a serious medical or life threatening emergency please dial 911. If you have a rental emergency after our office is closed, call 941-349-1400. We have an agent on call 24 hours a day. Please note that this is for emergencies only. Any non-emergency issues will be dealt with on the next business day.
Please contact the office immediately. If your unit uses a physical key, a team member will assist you. For keyless units, you can quickly regain access through the app.